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April Sluiter, EFDA
Sluiter began her dental assisting career back in 1996. She has written industry articles and web content, and teaches dental assisting students and sales reps the inner workings of a clinic. She decided to start her own business providing temporary DA services. Working as a temp allowed her to see a wide spectrum of offices and fine tune her management and clinical skills. By day she is a dental assistant, but by day night and weekends, she co-owns Culmination Brewery. Patient care is customer care, and even though the end product is different, her goal is to assure her clients and patients are happy with their experience.
4 ways to deal with a workplace bully
4 ways to deal with a workplace bully
Do you ever feel bullied at work? Is there someone on the team that is constantly targeting you? Perhaps it’s the employer themselves, and it appears that they treat other team members differently. Do you cower or relent when treated that way? Guess what, this isn’t high school, and it’s time to fight back at the bully.
How to deal with difficult patients
How to deal with difficult patients
April Sluiter shows how dental assistants can manage difficult patients without losing their minds.